Frequently Asked Questions
Everything you need to know about orders, shipping and returns.
Orders & Payment
Which payment methods do you accept?
We accept PayPal, PayPal Pay Later and major credit and debit cards through PayPal’s secure checkout. We never see or store your card details.
Is it safe to order from your store?
Yes. Our site uses SSL encryption and all payments are processed securely by PayPal.
Can I change or cancel my order?
Contact us as soon as possible. If your order has not shipped yet, we will update or cancel it for you.
Shipping
Where do you ship?
We currently ship to addresses within the United States.
How long does shipping take?
Delivery times depend on the item and are shown on each product page. Most orders arrive within 7–15 business days.
How can I track my order?
As soon as your order ships, we email you a tracking number so you can follow your package.
Do you offer free shipping?
Yes – standard shipping is free on all orders over $50.
Returns & Support
What is your return policy?
You can return eligible items within 30 days of delivery. Items must be unused and in original packaging. Contact us first and we will guide you through the process.
My item arrived damaged. What should I do?
We are sorry! Email us a photo of the item and packaging within 7 days of delivery and we will send a replacement or a refund.
How can I contact you?
Email us at [email protected] or use the form on our Contact page. We usually reply within 24 hours.